Check if a text message or email from Horsham District Council is genuine

Horsham District Council does send out text messages and emails about some of our services. Use this page to check if a message you have received is genuine.

Text messages

We send text messages about outstanding Council Tax payments.

Horsham District Council text messages will never ask for personal or financial information.

We do not send text messages about Penalty Charge Notices or the Annual Canvass.

Council Tax payment text message

This message is sent from HorshamDC

It will confirm your name and that you have an outstanding payment on your Council Tax account.

It includes a link to the website where you can make a payment.

If you would rather not click the link in the text message, make a Council Tax payment online here.

Emails

We send email newsletters about our services and direct emails to customers of our paid services.

• Email newsletters and direct emails to customers of our paid services, such as garden waste and commercial waste, are sent from HorshamDC@stayconnected.horsham.gov.uk
• Emails from Horsham District Council officers and councillors are sent from @horsham.gov.uk email addresses
• Emails about Council Tax may come from our service partners, Milton Keynes City Council, and are sent from @milton-keynes.gov.uk addresses
• Emails about the Annual Canvass are sent from returning.officer.horsham.district.council@notifications.service.gov.uk

Emails from Horsham District Council will contain links. They will never ask you to enter personal or financial information.

If you think you have received a scam text or email

• Do not click links in it
• Do not reply to it
• Report it as spam through in your text message app or email client: this will block the sender from sending you further communication
• Report it to the National Cyber Security Centre to help protect others from cyber crime.